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General

 

You will find the exact details of your desired products in your shopping cart.

However, the conditions below apply in all cases.

 

What payment options do I have? (Is it possible to pay on account?)

 

The following payment options are available to you:

 

Credit card
PayPal

 

The “on account” payment method is only available exclusively to our loyal season ticket holders.

 

You will also find the organizer's payment options in the description of your item and in your shopping cart.

 

Can I still change or cancel my order?

 

In principle, our VIP tickets are excluded from cancellation in accordance with the terms and conditions. However, you are welcome to contact us regarding any changes.

 

How are the tickets sent?

 

The tickets will be sent to you as Print@Home tickets approximately 3-4 days before the game to the email address you used to make the purchase.

Hey, how can we help you?

Do you have any questions?

Our experts are always available to help and advise you.

  • Mon - Thu between 9 a.m. and 6 p.m. & Fr between 9 a.m. and 4 p.m.
  • Longterm of experience as a customer advisor for VIP tickets
  • Free advice from experts
Expert(s) Amelie & Jendrik
Free service hotline +49 (0) 40 376 77 777